All of our products are carefully inspected and packaged with care prior to dispatch to ensure they reach you in perfect condition.
In the unlikely event that you receive a damaged or faulty item, please notify us within 24 hours of delivery by contacting us at sunkissed.x2023@gmail.com
When reaching out, we kindly ask that you provide:
- Your order number
- A clear description of the issue
This information will allow us to assess the matter quickly and accurately. Once received, our team will review your case and determine the most appropriate course of action. While we are unable to offer refunds or returns due to the nature of our products, we are committed to ensuring that our customers feel supported, listened to, and treated fairly.
We will always do our best to resolve issues in a professional and timely manner, and we truly appreciate your cooperation in helping us to maintain the quality of service we strive to deliver.